Order management

To be able to manage Budbee orders, you will need to enable the Budbee booking setting in the module settings. Only orders made with Budbee as the chosen shipping method will have the accessibility to book or cancel orders via Budbee.

To be able to see the status of a booked or cancelled order, you will need to go to the specific order. The status will then be displayed in either the Order notes or in the metabox of the order.

To be able to control what order status a booked or cancelled order should have, enable the setting: “Choose order status on orders Booked or Cancelled with Budbee”.

Book Budbee Shipping

1. Navigate to WooCommerce → Orders.
2. You can book a Budbee shipment in multiple ways.
   1. Clicking the truck icon located to the right when viewing all orders, check the Actions box in Screen Options if you do not see this icon.
   2. Selecting the Book Budbee shipping option in the WordPress Bulk Action drop down menu.
   3. Navigating to the specific order and clicking the Book Budbee shipping button located inside the metabox to the right.
3. If an order was successfully booked, the order note will display “Budbee order created.”, along with other information such as order id, shipping label and tracking URL.
4. If you need to grab the Budbee booking data for other purposes, it can be found in the following post meta fields in the order:
   Tracking URL:  _budbee_tracking_url
   Shipping label:  _budbee_shipping_label
   Locker ID (Budbee Box):  _budbee_locker
   Full locker data (Budbee Box):  _budbee_locker_data

Cancel Budbee Shipping

1. Navigate to WooCommerce → Orders.
2. Navigating to the specific order and clicking the “Cancel Budbee shipping” button located inside the metabox to the right.
3. If an order was successfully cancelled, the order note will display “Budbee order cancelled.”