Qvickly Order Management is a plugin that extends Qvickly Checkout for WooCommerce, allowing you to you to activate, cancel, refund, and handle returns without leaving WooCommerce. This reduces the need to work in both WooCommerce and Qvickly Online, helping you save time and streamline your workflow..

The plugin can be downloaded for free here.

Requirements

You need the Qvickly Checkout for WooCommerce plugin in order to use Qvickly Order Management.

To get started with Qvickly Checkout, see the Introduction section of this documentation.

Installation

From WordPress repository

• Login to WordPress Admin. Navigate to Plugins → Add Plugin (in the left column menu).
• Search for Qvickly Order Management in the search bar and click the Install Now button when Qvickly Checkout appears.
• Activate the plugin.

From downloaded plugin file

• Login to WordPress Admin. Navigate to Plugins → Add Plugin (in the left column menu).
• Click on the Upload Plugin option, then click Browse to select the zip file from your computer. Once selected, click OK and then click the Install Now button.
• Activate the plugin.

Configuration

Basic settings

When the Order Management plugin is installed, an Order management section is added at the bottom of the Qvickly Checkout settings.

Navigate to → WooCommerce → Settings → Payments → Qvickly Checkout

1. Enable Auto Capture – Check this box if you want to automaticallty activate the Qvickly order when WooCommerce order status changes to Completed.
2. Enable Auto Cancel – Check this box if you want to automaticallty cancel the Qvickly order when WooCommerce order status changes to Cancelled.
3. Enable Auto Update – Check this box if you want to automaticallty update the Qvickly order when the WooCommerce order is updated.
4. Order Management Debug Log – Check this box to enable logging. Log Qvickly events to the plugin log file.

Activate an order

1. The WooCommerce order status need to be set as Processing.
2. Go to the order edit screen by navigate to → WooCommerce → Orders and click on the order you want to edit.
3. In the Order details box there is a selectbox named Order status. Change the status to Completed.

4. Click the Update button located at the top right on the screen.

5. If everything was successful a new order note saying Order status changed from Processing to Completed is created.

Cancel an order

1. The WooCommerce order status need to be set as Processing.
2. Go to the order edit screen by navigate to → WooCommerce → Orders and click on the order you want to edit.
3. In the Order details box there is a selectbox named Status. Change the status to Cancelled.

1. Click the Update button located at the top right on the screen.

5. If everything was successful a new order note saying Order status changed from Processing to Cancelled is created.

Refund an order

1. The WooCommerce order status need to be set as Completed.
2. Go to the order edit screen by navigate to → WooCommerce → Orders and click on the order you want to edit.
3. In the Order items box, press the Refund button.

4. Here you can choose to refund the full sum for an item (1) or shipping (2). It is also possible to add a return fee (3).
   With shipping (2) you need to enter the amount manually, as well as the tax. Not to be confused with the Refund manually button.

5. Press the Refund via Qvickly button.

6. In the Order notes you will see a note stating Qvickly Checkout order was successfully refunded.

Support

English: use the support form on krokedil.com to get help.

Svenska: använd supportformuläret på krokedil.se för att få hjälp.

Helpful information before you contact us can be found in the How to prepare a support ticket article.