Order management

To be able to manage Instabox orders, you will need to have checked the Enable Order Management box in the Instabox settings. Only orders made with Instabox as the chosen shipping method will have the accessibility to book or cancel orders via Instabox.

To be able to see the status of a booked or cancelled order, you will need to go to the specific order. The status will then be displayed in the Order notes, in the Instabox section, or in both.

Navigate to WooCommerce → Orders and click the specific order you wish to view. You will have the Instabox metabox on the right side with information about Service type, if the order is Prebooked or not and Pickup point.
In this box you also have the Create order button where you click to confirm the order with Instabox.

You also have the option to have orders that are set to Complete in WooCommerce automatically booked in Instabox. This is enabled by checking the Automatically book order box on the settings page, as described in the Configuration section above.

When an order is booked, manually or automatically, you will also get Parcel ID information in the Instabox metabox.