FAQ

A collection of Frequently Asked Questions:

When is updated order data sent to Avarda after an upsell?

There are no direct calls made to Avarda when a customer updates an order with upsells (using the Post Purchase Upsell plugin). Instead, the updated customer balance is saved as order metadata in WooCommerce under the key _avarda_customer_balance.

This value is later used during the capture request, which is when the order total is actually sent to Avarda. At that point, the amount sent to Avarda should match the value stored in the _avarda_customer_balance metadata.

Once the order has been captured, this value will also be displayed in the Avarda metabox on the order page in WooCommerce.