Book and manage shipments

If a shipping method in a WooCommerce order is connected to a ProTeria CloudConnect service, action buttons for creating, printing and viewing shipments are displayed in the ProTeria column on the order overview page.

The first order (#935915) has a ProTeria CloudConnect service connected to the shipping method (in this case PostNord MyPack Collect), but the shipment has not yet been created.
The second order (#935908) also have a ProTeria CloudConnect service connected to the shipping method. In this case the shipment has been created.
The third order (#935905) does not have a ProTeria CloudConnect service connected to the shipping method. Because of this, the order is lacking the ProTeria action buttons.

Book a shipment

Booking a shipment can be done in several different ways.

Automatically, if order status change to Completed and the plugin setting Create shipment action is set to When WooCommerce order status changes to Completed.
Automatically, if order status change to Processing and the plugin setting Create shipment action is set to When WooCommerce order status changes to Processing.
Manually, by clicking on the Create shipment button on the order page.
Manually, via the Bulk action feature by checking one or several orders and then select Create shipment and click the Apply button on the order page.
Manually, via the edit/single order page, by clicking the Create Shipment button.

When a shipment have been booked, you are able to print and view the shipment label. In the edit/single single order page you re also able to see the CloudConnect shipment ID.

Remove a shipment

The saved shipment ID can be removed from the WooCommerce order by clicking the X to the right of the CloudConnect Shipment ID.

When a CloudConnect Shipment ID has been removed, you are able to create a new shipment.

Note that removing the Shipment ID in WooCommerce does not cancel or remove the shipment in ProTerias system. This must be done manually in ProTeria.