Troubleshooting
Last modified:
Here you will find documentation on how to troubleshoot Swedbank Pay Payment Menu – help and FAQ.
English: use the support form on krokedil.com to get help.
Svenska: använd supportformuläret på krokedil.se för att få hjälp.
Helpful information before you contact us can be found in the How to prepare a support ticket article.
Technical information – plugin data and changelog
Technical information
Plugin data
Plugin version: 4.4.0
Last updated: 23 March, 2026
Tested with
WordPress version: 6.9
WooCommerce version: 10.6.1
Requires at least
WordPress version: 5.3
WooCommerce version: 5.5.1
PHP version: 7.4
Plugin changelog
4.4.0
- Feature – Added support for splitting the payment methods from Swedbank Pay into separate payment methods in WooCommerce. Currently only supported for the redirect flow.
- Fix – The selected language setting is now also used for the 'Seamless Menu' checkout flow.
- Tweak – Changed the default API base URL from payex.com to swedbankpay.com. Use the 'swedbank_pay_replace_base_url' filter to opt out.
- Enhancement – Added support for Estonian, Latvian, and Lithuanian.
- Enhancement – Improved and extended logging, including support for custom log titles, making entries easier to identify.
- Fix – Phone number input at checkout is now properly sanitized.
- Enhancement – Client information is now sent with payment orders to set platform name, integration module name and version for the payment.
- Enhancement – Improved error handling by allowing exceptions to propagate to WooCommerce.
- Fix – Resolved a fatal error that could occur on the 'thank you' page.
- Fix – When a customer cancels payment for a 'pay for order' order, they are now correctly redirected back to the order payment page.
- Tweak – Enabled editing of orders that include WooCommerce Subscriptions.