Krokedil Documentation

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Troubleshooting

Troubleshooting

Here you will find documentation on how to troubleshoot Zaver Checkout – help and FAQ.

Support

If you need help or have questions regarding Zaver Checkout for WooCommerce that you can not solve with the help of this documentation, we refer to merchants@zaver.se.

Useful internal links

Technical information – plugin data and changelog

Useful external links

English:

English product page on krokedil.com

Plugin related articles on krokedil.com

Swedish:

Svensk produktsida på krokedil.se

Plugin-relaterade artiklar på krokedil.se

Technical information

Plugin data

Plugin version: 2.1.0

Last updated: 10 November, 2025

Tested with

WordPress version: 6.9

WooCommerce version: 10.3.5

Requires at least

WordPress version: 4.7

WooCommerce version: (Unknown)

PHP version: 7.4

Plugin changelog

2.1.0
  • Feature – Added support for updating Zaver orders with a reduced price for PAY_LATER and INSTALLMENTS payment types, before the payment is captured or cancelled.
2.0.1
  • Fix – Resolved an issue where the WooCommerce order status was not consistently updated after capturing a payment.
2.0.0
  • Feature – Added support for separate payment methods. This allows you to conditionally show the individual payment methods in the checkout.
  • Feature – Added support for WooCommerce High-Performance Storage (HPOS).
  • Feature – Added support for the support package to facilitate troubleshooting and support.
  • Feature – Added support for a PENDING_CONFIRMATION status.
  • Feature – You can now capture and cancel, in addition to refunding, a Zaver order directly from the WooCommerce order admin page, by enabling the Order management setting.
  • Feature – Added a setting to enable or disable logging.
  • Tweak – The order number will now be used as the purchase title. Previously, the product name was used, or the order number if it had more than one product.
  • Tweak – The refund button will now be hidden unless the order can be refunded.
  • Tweak – Added check for whether the order status can be transitioned in callback before further processing.
  • Fix – Fixed logic for checking whether an order can be refunded.
  • Fix – Fixed incorrect use of metadata when processing a refund in callback.
  • Updated plugin description.
  • Changed author domain to zaver.com.
  • Adjusted CI/CD with WordPress SVN repo.
  • Code clean-up.
  • Updated Swedish translations.
  • Added hooks.
  • CI/CD with WordPress SVN repo.
  • Minor adjustments.
  • Added Zaver Checkout and support for refunds.

View complete Changelog