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Klarna support information
Additional Klarna plugins
Compatible plugins and themes
Klarna for WooCommerce should work with most themes. However, the plugin is only tested regularly with the Storefront theme and use the Astra WordPress theme on the plugin demo site. We do not guarantee that it will work with other themes. Common situations when errors occur are:
- Themes/plugins with customized template files for WooCommerce checkout page.
- Themes/plugins that removes standard checkout fields.
- Themes/plugins that modifies the checkout into a multi step checkout.
Krokedil and Klarna do not offer help with adapting your theme or plugin within regular support.
We always try to make our plugins compatible with as many other plugins and set-ups as possible, but depending on code outside of our control in other plugins, we can not always enable compatibility. For this we have a section for known compatibility issues
Below is a list of compatible plugins.
Checkout
Google Analytics / E-commerce tracking
- Enhanced Ecommerce Google Analytics Plugin for WooCommerce
Confirmed compatible for the Google Analytics functions. The functions for Google AdWords and Google Shopping are not tested.
Gift Cards
- PW WooCommerce Gift Cards
- Smart Coupons
Limitation: Deduct credit/gift before doing tax calculations
Limitation: Refunds - WooCommerce Gift Cards
Limitation: Gift Card balance.
Limitation: Refunds. - YITH WooCommerce Gift Cards
Multi currency
WooCommerce does not offer multi currency support. Klarna for WooCommerce is compatible with the plugin(s) listed below. We do not guarantee that other multi currency plugins will work together with the Klarna plugin.
Shipping
Subscriptions
Miscellaneous
- Measurement Price Calculator
The plugin and Klarna only handle product quantity that is specified as an integer. For instance you can’t send 1.5 as the product quantity to Klarna, which you might want if you sell products where you charge by length or dimension.