How to prepare a support ticket

When you submit a support ticket to us, we need some information from you.

If you go through these steps, we are much more likely to be able to help you more quickly: How to prepare a support ticket.

Krokedil plugin support

Krokedil only answers technical questions or questions regarding the configuration.

You can create a support ticket by following the link in your language below:

English: use the support form on krokedil.com to get help.

Svenska: använd supportformuläret på krokedil.se för att få hjälp.

Kustom merchant support

All questions about a specific purchase or account-related issues should be directed to Kustom merchant support.

On this page you will also find the Kustom knowledge base.