Troubleshooting

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Here you will find documentation on how to troubleshoot Krokedil Shipping Connector for WooCommerce – help and FAQ.

Important

Which nShift solution does this plugin cover?

nShift has developed a new checkout solution, so it’s important to know whether you’re using the older or the newer one. Krokedil Shipping Connector covers the connection to the older solution, which nShift calls Delivery Checkout (legacy).

If you’re using the new solution instead, nShift Checkout – sometimes also referred to with the addition “new” – Kroconnect covers that integration, not Krokedil Shipping Connector. Read more about that connection at Kroconnect.

Not sure which version your store has? Contact our support team and we’ll help you sort it out.