How to prepare a support ticket

When you submit a support ticket to us there is some necessary information we need.

If you go through these steps we are much more likely to be able to help you quicker: How to prepare a support ticket.

Krokedil plugin support

Krokedil only answer technical questions or questions regarding the configuration.

You can create a support ticket by following the link in your language below:

English: use the support form on krokedil.com to get help.

Svenska: använd supportformuläret på krokedil.se för att få hjälp.

Kustom merchant support

All questions regarding a certain purchase and/or account related issues are to be directed at the Kustom Merchant Support.

On this page you will also find the Kustom Knowledge base.