Subscription support

Introduction

Nexi Checkout is compatible with the WooCommerce Subscriptions extension for handling of recurring payments.

Requirements

To get started with recurring payments via Nexi Checkout in your WooCommerce store, you will need the extension WooCommerce Subscriptions installed and configured.

Get started with subscriptions

Create a simple subscription product. Set it to a daily renewal so that we can test the renewal process as well.
Make a test purchase (either with a real account or a test account).
Make sure that:
– The subscription order is created in both Nexi and WooCommerce.
– A Nexi transaction number is added to the order notes in WooCommerce.
– The subscription status is set to Active in WooCommerce.
Wait 24 hours and check that the renewal order is created, a new reservation number from Nexi is added to the order notes in the renewal order and the subscription is set to Active again.
You can speed up the renewal if you don’t want to wait 24 hours. Make sure that the order is set to Active and that the recurring token is in place. Then in the Subscription actions selectbox you can choose Process renewal and click Update.

Custom button text for subscription payments

If the cart in WooCommerce contain a subscription product, you have the possibility to change the text displayed on the Complete payment button. The setting can be found in the Nexi Checkout plugin settings under: ” Complete payment button text“. The default value for this setting is “Subscribe”.

Translations for the “Complete payment button text” setting selections:

GB	SE	DK	NO
Pay	Betala	Betal	Betal
Purchase	Köp	Køb	Kjøp
Order	Beställa	Bestil	Bestill
Book	Boka	Book	Reserver
Reserve	Boka	Reserver	Reserver
Signup	Anmäl	Tilmeld	Påmeld
Subscribe	Prenumerera	Abonner	Abonner
Accept	Acceptera	Accepter	Aksepter

Update payment method from My account page

If the customer wants to change the card used for the subscription, they can login to My account and then navigate to the subscription. From this view they can click the Change payment button.

This will send the customer to the checkout page whereNexi Checkout is selected again as the payment method.
By clicking on the Change payment method button the customer is redirected to the hosted payment window. However, the amount of this order is set to 0.
Finally the customer is redirected back to the subscription page and can se a notice about the subscription payment method being updated.

The NExi subscription ID is now updated in the WooCommerce subscription and the new card/payment method will be used for future subscription renewals.

FAQ

Why are no renewals being triggered at all?

This is usually because you are working in a staging/test environment. WooCommerce Subscriptions have a built-in feature that determine if your installation is a production site or a staging site. From the staging site no renewals are being triggered.